Frequently Asked Questions
In which areas can BubbleOrb structures be used?
BubbleOrb structures find application in numerous areas – from outdoor events to private living spaces, as well as offices and wedding events. They offer both aesthetics and functionality.
How long does the setup take?
The setup time varies depending on the size of the structure, but usually only takes 2-3 hours and is quick and smooth.
Are BubbleOrb structures durable?
BubbleOrb structures are designed to withstand all weather conditions and have a long lifespan. They are robust against natural events such as rain, snow, and storms.
For which seasons is BubbleOrb suitable?
BubbleOrb is suitable for all four seasons. Thanks to its weatherproof materials and robust construction, it offers optimal protection and comfort in both summer and winter. It withstands rain, snow, wind, and strong sunlight – and can be adapted to the respective season with appropriate ventilation or heating.
How many variants does BubbleOrb have?
BubbleOrb is available in several versions to meet different needs and applications.
How long does the delivery take?
The delivery time of BubbleOrb depends on the
depending on the chosen option and the delivery location. The following usually apply:
Time periods:
- Standard models: approx. 8–15 working days
- Custom-made items or larger models:
approx. 2–4 weeks
Before delivery, you will receive an exact
Appointment confirmation and all important information regarding delivery. At
For international deliveries, the duration may vary depending on customs clearance and
Extend the transport route accordingly.
What to do if my BubbleOrb is damaged?
If your BubbleOrb is damaged, please proceed as follows:
1. Document the damage:
Take clear photos or videos of the damaged area(s), preferably immediately after discovering it. Also, note down the date and circumstances (e.g. weather, usage).
2. Contacting customer service:
Contact our customer service immediately – preferably by email or via our contact form. Attach the photos and a brief description of the damage.
3. Review & Feedback:
Our team will review the case as soon as possible and get back to you with the next steps.
Can I disassemble and reassemble my BubbleOrb?
Yes, your BubbleOrb is reusable and can be easily set up and taken down multiple times. The design is specifically for this purpose – ideal for changing locations or seasonal use.
